Effective Date: oct 15, 2024

Refund & Return Policy for Digital Marketing Coaching Services

Introduction Thank you for choosing my digital marketing coaching services. I, Sita Devi, strive to provide high-quality coaching and ensure your satisfaction with my services. This Refund & Return Policy outlines the terms for refunds and cancellations related to coaching sessions. Please read this policy carefully before enrolling in any service.

1. General Policy As my coaching services are delivered digitally and involve personalized guidance, refunds are generally not offered once the service has been rendered or coaching sessions have commenced. However, I aim to ensure that all my clients are satisfied with the services provided, and I will assess any refund requests on a case-by-case basis.

2. Cancellation Policy

  • If you need to cancel a scheduled coaching session, you must notify me at least 24 hours in advance via email at KGFTools@gmail.com or phone at 9798354824.
  • Cancellations made with less than 24 hours’ notice will not be eligible for a refund, and the session may be considered forfeited.
  • If I need to cancel or reschedule a session for any reason, you will be notified as soon as possible, and I will work with you to find a convenient time for a makeup session.

3. Refund Eligibility Refunds may be considered in the following situations:

  • Prepaid Packages: If you have purchased a prepaid coaching package and have not used any sessions, you may request a refund within 7 days of purchase. Once sessions have been used, no refunds will be provided for the remaining balance.
  • Dissatisfaction with Services: If you are genuinely dissatisfied with the quality of the coaching service provided and can demonstrate that the services did not meet your expectations, you may submit a written request for a partial or full refund. Each request will be evaluated on a case-by-case basis.
  • Technical Issues: If technical difficulties or scheduling conflicts arise on my end that prevent the session from taking place, I will either reschedule the session or offer a refund for the missed session.

4. Refund Process If you are eligible for a refund, the following steps will be followed:

  • You must submit a refund request in writing, detailing the reason for the request, within 7 days of the incident or unused service.
  • I will review the request and respond within 5 business days.
  • If approved, the refund will be processed within 10 business days via the original payment method.
  • Please note that processing times for refunds may vary depending on your bank or payment provider.

5. Non-Refundable Services The following services are non-refundable:

  • Coaching sessions that have already been conducted or partially completed.
  • Any downloadable materials, templates, or digital resources purchased from the website.
  • Customized coaching plans or services that have already been delivered.

6. No Guarantees While I strive to provide the best possible coaching experience, I cannot guarantee specific outcomes or results from my services. Digital marketing success depends on various factors, including your effort, implementation, and external conditions, which are beyond my control.

7. Contact Information If you have any questions about this Refund & Return Policy or would like to request a refund, please contact me at:

Conclusion By enrolling in my digital marketing coaching services, you agree to this Refund & Return Policy. I am committed to providing the best possible service and will do my best to resolve any issues you may have.